Not everyone you meet on the Internet is going to have the same opinion as you. This ordinarily wouldn’t be a problem, since most people are reasonable and can realize when not to open their mouth; but on the Internet, anonymity breeds a foul creature with a mind for mischief: The Internet troll. They often respond to posts and comments in a condescending or crude, obnoxious manner in a deliberate attempt to anger the original poster.
You’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.
Last February RadioShack declared Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. IT techie’s around the country are mourning the loss. It almost feels like losing a friend that’s always been there for you. We need closure, so let’s all gather around the store’s silicone grave and say fare thee well to RadioShack.
Are your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.
If you walk into any office chances are you are going to see items on people's desks that don't mean much to you, maybe you don't even know what they are or what they are for. We have always thought it was interesting what people keep on their desks whether it is pictures to look at throughout the day, or little knick knacks to help keep focus.