“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?
Outsourcing your companies IT is a great way to free up money and take advantage of time-saving remote services. Businesses have different reasons for signing up for the outsourcing service, but many clients have similar expectations of the results they want out of their managed IT service provider.
Technology might be growing more mobile, but the need for support remains the same. Yet, the need for technical support on-the-go grows ever more important. What will happen to your business if you aren't able to get IT support, and it's an emergency?
In the same way that there are two sides to every issue, there are two sides to every IT department. IT departments of today are expected to both maintain IT infrastructures and implement new money-making solutions. It's like IT is a road with two lanes - a fast lane and a slow lane.