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With so much confusion, crisis, and conflict happening over the past year, businesses of all sizes have turned to technology as a necessary means of remaining open. As a result, the perspective many these businesses have of their IT has shifted considerably. Let’s explore some of the revelations that organizations have had, and how they’ll impact operations from this point on.
Your organization needs its technology to fuel its day-to-day operations. That means they need to be maintained. Organizations that don’t have an IT department will often look to use different strategies to ensure their IT is up and running. Without the proper expertise, however, keeping this technology maintained can be a major problem.
Technology has made its way into nearly every business, especially in 2020 with all that has been going on. There really is no choice, but with the commitment to technology there comes risk. If technology fails, your business takes a step back. Today, we will discuss how managed IT services work to manage your risk and keep your IT running effectively.
Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.
Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!
Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.
How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.
Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.
How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.
In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.
It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.
What crosses your mind when you think about hacking attacks and data breaches? Do you picture a hacker in a ski mask typing furiously, or do you imagine scenes made memorable like those in television and film in works like Mr. Robot or Live Free or Die Hard? In the latter, hacking attacks are perpetrated by masterminds or those with grand ambition. Yet, this trend may portray an inaccurate representation of the typical hacker.
If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.
Does your SMB have an internal IT department? Chances are that it is a major pain point for your organization, and even if you do have one, it might be bogged down with so much work that mistakes can happen and threats can slip through the cracks. Sometimes the best way to protect your network is to know where and how threats manage to get there in the first place.
It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.
Get the Knowledge You Need to Make IT Decisions
Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.
Learn more about what NetWorthy Systems can do for your business.
NetWorthy Systems
701 W. Division Ave Suite 100
Orange, Texas 77630