NetWorthy Systems Blog

One of the questions we get fairly often is what are the benefits for a small business switching to a managed IT service as opposed to a break-fix-style relationship. When a new client calls upon us to resolve an issue or organize an IT project we talk to them about our proactive managed services, and often we get a reply like "Well we love your service, but we'll just call you when something is broke." Managed services offer a lot of stability and benefits for small businesses. What exactly can switching to a proactive managed services agreement with your IT provider do for your business?

Software is expensive, especially business critical software. On top of that, as a small business expands, more software licenses need to be purchased for new employees. Organizations such as the Software & Information Industry Association and the Business Software Alliance are always looking for businesses that are guilty of stealing software, and businesses that get busted get hefty fines exponentially higher than the price of the software licenses.

Security is an important aspect to a company's continuity, and while portions of business security involve things like anti-virus and firewalls, other aspects of security can't be handled by a piece of equipment. In these cases, your organization needs to create security policies, and keep them up to date as the company grows and changes. There are many policies and sub policies that are necessary for any organization that, if non-existent, can cause chaos down the road.

In today's IT industry, downtime can have a huge impact on your company's bottom line. When system downtime occurs, whether it affects an individual employee or the entire company, it means lost money. The definition of the term "downtime" is very ambiguous, although at NetWorthy Systems we consider any issue where an employee can't do their job properly due to technology not being available to be downtime. Even though an application may be up and running, it is essentially "down" to a user if the application can't be used no matter the reason.

In a 2012 Wrike.com surveyed 1,074 workers, 83% of respondents reported working at home for at least part of the workday. Chances are, you have employees working at home, and they are loving it! In fact, employees enjoy working at home so much 78% would forgo free meals, and 25% would accept a reduction in salary, just for the opportunity to work at home!

For small and medium businesses, attempting to fix your own computer issues can do more harm than good. It may seem like having to pay for IT services is an unnecessary expense, especially when you have a somewhat tech savvy employee who seems to know what they are doing. It may be an expense now, but it will save you thousands of dollars in time and money in the long run.

Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

Technology is changing quickly and businesses are seeing a wide variety of options replacing traditional IT methodology that is driving change and productivity to businesses of all sizes. It's getting easier to take work with you with mobile devices and hosted services, but are these just expensive new toys or do they provide serious benefits to businesses?

For some small businesses around Golden Triangle, administrative IT tasks and computer support are done the old fashioned way; either over the phone or on-premise. These traditional methods are a major waste of time and money, and can lead to plenty of unproductive behavior very quickly.  Today we're going to examine how remote technical support can benefit businesses.

2011 has been a busy year for security experts worldwide. Major corporations have been reporting harmful attacks by hackers. So far, technology news site CNET has reported over 80 known major hacks since March that have been publicized. The publication of these hacks is inevitable, especially when user-data, contact information, and credit card information is at risk, and that publication can easily cause a PR disaster which can take loads of time and money to rectify (and in some cases, just can't be rectified). The big questions are who is at risk, are Golden Triangle small businesses at risk, and what kinds of IT solutions need to be deployed to prevent data-theft and other intrusions.

At the beginning of the month, Microsoft officially launched Office 365. What makes this Office different from the other Office suites that Microsoft has released is that Office 365 doesn't run on your computer, it runs on a cloud server. All of your data is stored securely in the cloud on Microsoft's servers. This is great for smaller Beaumont or Baytown businesses that need to access their files from anywhere but don't currently have the infrastructure in-house to make it happen.

Small business owners are discovering they don't need to be chained to their desk to use their computer, and are finding it much easier to be productive with the ability to take their workstation with them where ever they go. The concept isn't new, but the trend hasn't caught on for a lot of small businesses. Business owners who have ditched their desktop for a laptop have a whole world of benefits. Let's take a look at what some of those benefits are.

You've probably heard of cloud technology. All the big names in the technology industry are talking about it; but for a lot of people, it's still just a buzz word. Microsoft has been pushing the idea of a cloud for a while, with a couple sitting at an airport waiting for a layover, with the end result being that the cloud ceases their boredom by letting them stream movies from home. What exactly is the cloud and why does it matter for businesses?

Has waiting on a signature ever brought a project to a halt? A major way to simplify the signing process and get those contacts and other documents signed and delivered faster is by utilizing e-signature technology.

We're in an interesting era. Consumer electronics have been changing the way we communicate, socialize, and get things done. We've all experienced a recent huge evolution in the communication world with the explosion of mobile phones, with more than 4.6 billion mobile subscribers worldwide. Our technology is getting smaller and much more capable, but does that mean we'll be moving away from the typical computer-and-desk to get most of our work done?

Last time, we blogged about whether or not social media and personal Internet use was a bottleneck for employee productivity. Let's not look at the Internet as a fundamental time-waster or a necessary evil. After all, the Internet has changed the way companies do business. This time we're going to investigate if your Internet is keeping up with your company.

It's the start of the 2011 hurricane season, and with Hurricane Irene making contact with Atlantic coastlines this week, it certainly doesn't hurt to make sure your business is prepared for a disaster. Even if you are lucky enough to not be affected by these devastating storms, there are plenty of opportunities for nature to cause havoc on our way of life. It's never to late to put together a Disaster Recovery Plan (alternatively known as a Business Continuity Plan) in case a natural (or otherwise) disaster were to occur for you. Nobody wants to think a disaster might happen, but it isn't impossible. Here are a few steps small businesses can take to become better prepared.

Virtualization isn't new for small businesses, some companies have been enjoying the benefits of server virtualization for many years. However, the concept is new to other growing organizations. Virtualization allows you to consolidate the number of servers you have in your company using one of several virtualization packages. Let's take a look at a few major reasons to consider server virtualization.

For a small or midsize business, technology budgets are naturally fairly slim. It goes without saying that a company needs to get the best bang for their buck with their IT infrastructure, and it's not uncommon to see workstations and other devices still in play years after their prime. This leads to underperforming technology, which in turn, limits what your bottom line can accomplish (remember, your team is only as good as your worst player). Some small businesses are approaching technology in ways that would normally be reserved for HR's interactions with employees, but they are finding that this can improve performance.